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Route 06 / The second copy

One copy is not a copy

This is the dullest route on the storefront and the one whose absence closes companies. Nine items reaching the machines under desks, the thing humming in a cupboard, the guests on your hypervisor, and the cloud accounts that hardly anybody protects because a recognisable logo makes them feel handled already.

N-able CoveDropsuiteNine items on this route
FORM 3806
Items carried9
Rate followsMachine, seat, file, or tenant
Worked byRecovery testing on request
Runs onN-able Cove and Dropsuite

Desks, boxes, and guests

Begin by counting whatever you would otherwise rebuild by hand. A laptop with a standard image and nothing stored locally may only want folder history. A server carrying the job files and the database wants the entire machine, and it wants an engine aware copy rather than a picture taken halfway through a write.

The storage allowance is shared out across your whole account, so one greedy machine borrows headroom from the modest ones instead of hitting a private ceiling at the worst possible hour. That opening pass goes through everything once and is honestly slow. Afterwards, only differences travel.

An untested backup is a promise nobody has ever collected on

The accounts nobody thinks to protect

Your tenant stays up because Microsoft keeps it up. What Microsoft will not do is hand back a mailbox a departing employee emptied, once its retention has lapsed, and that period runs out sooner than most people expect. N-able Cove holds a copy on the Microsoft side. Dropsuite holds Google Workspace, the accounting file, and the Entra ID directory.

The directory catches people out most. It is the keyring for everything else, hardly anybody keeps a record of how it was arranged, and restoring a group to Monday's shape without one is a long and joyless afternoon.

Every item on this route

Item by item, with the figure attached

Each figure here is pulled out of the billing service as this page opens. Load a line now and it waits in the bag until you have finished reading.

Fortify-CDP-FFROUTE 06

File and Folder History

per Windows workstation

The cheapest copy worth having. N-able Cove keeps successive versions of the folders holding live documents on a Windows desk, with four weeks of history behind them. It will not rebuild a machine and we do not market it as though it would.

  • Successive versions of whichever folders you nominate on a Windows desk.
  • Four weeks of history behind every file, for the morning somebody ruins one.
  • Run centrally, so getting a file back never depends on whoever sits there.
  • Right where the hardware is replaceable and the paperwork is not.
Carried onN-able Cove agent on the Windows workstation
CoversThe folders you nominate. The machine itself is out of scope
Held in transitFour weeks of history, held in the Cove vault
Postmarked byThe backup schedule set at rollout
Signed forOne Windows workstation, one line, one monthly rate
Rate loadingcounted per Windows workstation
paid a month ahead
HOW MANY
Fortify-CDP-WKSTNROUTE 06

Workstation Image Backup

per workstation

An entire machine, captured, so a dead laptop becomes an afternoon rather than a fortnight of rebuilding. The allowance is shared out across your account, which means one greedy machine borrows headroom from the modest ones instead of hitting a private ceiling.

  • Whole desk machines captured, whether they run Windows, macOS, or Linux.
  • A 500 gigabyte allowance per item, drawn from one common pool.
  • Bring it back onto the original hardware, onto other hardware, or onto a guest.
  • The opening pass goes through the lot once. Afterwards only differences travel.
Carried onN-able Cove agent on the workstation
CoversWindows, macOS, and Linux workstations, whole machine
Held in transitA 500 gigabyte Cove allowance per item, drawn from one pool
Postmarked byThe backup schedule set at rollout
Signed forOne workstation, one line, one monthly rate
Rate loadingcounted per workstation
paid a month ahead
HOW MANY
Fortify-CDP-SRVRROUTE 06

Physical Server Backup

per physical server

Boxes on the floor, with the database engines handled properly instead of photographed mid write. Two terabytes of allowance per item, which covers most of the file and application servers a small business is actually running.

  • Entire servers captured, Windows or Linux, running on iron.
  • The usual database engines are quiesced properly rather than photographed.
  • A two terabyte allowance per item, drawn from one common pool.
  • Recovery onto bare iron, including iron that is not the iron it came off.
Carried onN-able Cove agent on the physical server
CoversServers running on iron, Windows or Linux, databases included
Held in transitA two terabyte Cove allowance per item, drawn from one pool
Postmarked byThe backup schedule set at rollout
Signed forOne physical server, one line, one monthly rate
Rate loadingcounted per physical server
paid a month ahead
HOW MANY
Fortify-CDP-VMROUTE 06

Virtual Server Backup

per virtual server

Guests get the identical treatment. Count the servers you would otherwise rebuild, not the hosts they are parked on this month, because guests move about and the number worth billing is the one that outlives a migration.

  • Entire guests captured, Windows or Linux, wherever they are parked.
  • The usual database engines are quiesced properly rather than photographed.
  • A two terabyte allowance per item, drawn from one common pool.
  • Bring it back onto the same hypervisor, or onto something else altogether.
Carried onN-able Cove agent inside the virtual server
CoversWindows and Linux virtual guests, including databases
Held in transitA two terabyte Cove allowance per item, drawn from one pool
Postmarked byThe backup schedule set at rollout
Signed forOne virtual server, one line, one monthly rate
Rate loadingcounted per virtual server
paid a month ahead
HOW MANY
Fortify-CDP-ContinuityROUTE 06

Recovery Testing

per protected system

An untested backup is a promise nobody has ever collected on. This line brings the copy up on a cycle, confirms it runs, and files the evidence. That evidence is the part an auditor asks for and the part most companies find they never kept.

  • Restores run themselves on a cycle, rather than waiting for a test nobody schedules.
  • Proof that a recovery worked, carrying a date and kept on file.
  • A failure arrives as a finding, early enough that the schedule can be corrected.
  • Quoted per system, so the ones you cannot lose can be tested ahead of the rest.
Carried onN-able Cove recovery testing against an existing backup line
CoversProtected systems you nominate for verification
Held in transitTest results and recovery evidence retained for audit
Postmarked byThe verification cycle agreed at rollout
Signed forOne protected system, one line, one monthly rate
Rate loadingcounted per protected system
paid a month ahead
HOW MANY
Fortify-CDP-M365ROUTE 06

Microsoft 365 Backup

per licensed user

Your tenant stays up because Microsoft keeps it up. What Microsoft will not hand back is the mailbox a departing employee emptied once its retention has lapsed, and that period runs shorter than most people expect. N-able Cove keeps the copy, taking in the mailboxes, the collaboration sites, the personal drives, and the channel history.

  • Mail, sites, personal storage, and channel content out of the attached tenant.
  • A one terabyte allowance for every licensed seat, drawn from one pool.
  • Put back one message, or an entire site, without opening anything with anybody.
  • Works against the tenant. Not one thing gets installed on anybody desk side.
Carried onN-able Cove, attached to your Microsoft 365 tenant
CoversMail, collaboration sites, personal drives, and channel history
Held in transitA one terabyte Cove allowance per licensed seat, from one pool
Postmarked byScheduled tenant runs, several times a day
Signed forOne licensed user, one line, one monthly rate
Rate loadingcounted per licensed user
paid a month ahead
HOW MANY
Fortify-CDP-GWSROUTE 06

Google Workspace Backup

per licensed user

Identical reasoning, Google side. Dropsuite keeps mail, contacts, calendars, task lists, and whatever is sitting on the drive, then returns any single one of them when somebody needs precisely one thing back.

  • Everything the domain holds: mail, contacts, calendars, task lists, and drive files.
  • Restores run as fine as one file, or one message, at a time.
  • An export exists, for the day you want the archive somewhere else entirely.
  • Quoted per licensed seat, which is how the domain is licensed anyway.
Carried onDropsuite, attached to your Google Workspace domain
CoversMail, contacts, calendars, task lists, and drive files, per licensed seat
Held in transitArchived copies retained in the Dropsuite platform
Postmarked byScheduled domain runs, several times a day
Signed forOne licensed user, one line, one monthly rate
Rate loadingcounted per licensed user
paid a month ahead
HOW MANY
Fortify-CDP-QBOROUTE 06

QuickBooks Online Backup

per company file

Your accounts sit inside an application you do not control, and one careless import can rearrange a year of them in about a minute. Dropsuite keeps a running copy of the company file and puts the way back behind a single button.

  • A running copy of the company file, following it as it changes.
  • One button undoes an edit that turned out badly.
  • Quoted per company file, so a bookkeeper with six clients pays for six.
  • Kept clear of the accounting platform, which is the entire reason it exists.
Carried onDropsuite, attached to your QuickBooks Online account
CoversOne QuickBooks Online company file
Held in transitContinuous copies retained in the Dropsuite platform
Postmarked byContinuous, following changes as they are made
Signed forOne company file, one line, one monthly rate
Rate loadingcounted per company file
paid a month ahead
HOW MANY
Fortify-CDP-EntraROUTE 06

Entra ID Configuration Backup

per tenant

A directory is the keyring for everything else, and hardly anybody keeps a record of how theirs was arranged. Dropsuite watches Entra ID for change and holds that arrangement without a retention limit, so a group somebody emptied on Tuesday can be returned to its Monday shape.

  • Copies of how users, groups, roles, and policy objects were arranged.
  • Change watching that runs close to live, so an edit shows up as it is made.
  • That arrangement history reaches back as far as anybody could want.
  • Quoted per tenant. A directory counts once, whoever signs in through it.
Carried onDropsuite, attached to your Entra ID directory
CoversHow the directory is arranged: users, groups, roles, policy objects
Held in transitArrangement history kept without any fixed cutoff
Postmarked byChange monitoring in near real time
Signed forOne tenant, one line, one monthly rate
Rate loadingcounted per tenant
paid a month ahead
HOW MANY
Honest scope

Where this route ends

Copies are arithmetic plus honesty about time. This is what these items do and do not undertake.

  • A copy is not the same as an instant. Bringing a server back costs whatever moving the data costs. Where your business cannot survive that interval, the honest answer is a different design and a larger budget, and we will give you that answer rather than take the order and hope.
  • Scope is whatever you named. A machine nobody mentioned during scoping has no copy anywhere. Numbers move as people and hardware move, and keeping us informed is genuinely your half of this.
  • A shared allowance is still an allowance. Each item brings an allowance and the pool is common. Outgrow it and the invoice grows, which we raise with you beforehand rather than afterwards.
  • An untested restore is a guess. Recovery testing exists because plenty of firms learn their copies were broken at the precise moment they reached for them. Buy it for whatever you cannot lose.
  • Deletion by an authorised hand still counts. Where somebody entitled to remove something removes it, and nobody notices for longer than your retention, the copy has aged out too. Retention is a decision, and we will talk it through honestly before you settle on one.
NOTE 01

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